Refunds & Returns Policy
We at Lingolina work hard to ensure you get the most accurate and enjoyable courses and products every single time you buy one. We're committed to your satisfaction.
We offer a 100% Satisfaction Guarantee and a 14-day 100% Money-Back Guarantee.
If you request a refund via email no later than 14 days from the date of purchase, we will issue you your refund within 72 hours after receiving your written request.
However, to avoid abuse of our services by freebie seekers, customers who requested refunds once will be banned from purchasing again.
Download Issues:
We provide the some products in the form of a PDF or mp3 file, which is a file type supported by all major browsers and device types.
Do you encounter problems that prevent you from downloading the product?
We recommend that you contact the support team for your browser provider, as https://Lingolina.com ensures that our products can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network.
Additional potential solutions:
Ensure you have a recently updated browser version, as ancient discontinued versions might be buggy. Or try using a different up-to-date browser like Firefox, or Chrome.
Ensure you are not blocking 1st-party Cookies.
Check your device security setting to ensure you are not disallowing downloads.
Non-Delivery Of The Product:
Due to an issue with the mail, you do not receive a delivery e-mail from us with the link to your digital product or your logins to our membership area.
Please check ALL your email folders including the SPAM/Junk folder and ensure to whitelist our domain https://Lingolina.com and drag into your Inbox any of our emails found in the wrong folders.
If no email was found, you must first contact our support to request we re-send this email.
Note, we maintain a detailed log of every single email sent from our system to our customers, which includes data, such as the timestamp when an email was opened & read, by whom, their IP, and whether a download link to the Reading PDF was clicked upon from the email body.
Should our product-delivery emails stubbornly fail to reach you, we may require from you proof that you have submitted a report to the mail service describing the missing item.
To date, we have NEVER failed to provide a customer with their product or logins.
We boast a 99.85% fast and timely delivery.
So if you fail to see an email from Lingolina.com in your Inbox within the promised time of delivery, please check ALL your email folders, including the Spam/Junk folder.
Should you find the email in the wrong folder, simply drag it right back into your Inbox, mark it as not spam, and whitelist our domain.
Dear customer, we at Lingolina work hard to ensure our service to you is on time.
However, it may happen that due to a technical issue, server problem, or an unexpected issue our team faces, there may be an unexpected delay for some hours or even 1–2 days during which time we cannot create your account or provide your logins.
We will always do our very best to provide you with your logins and product as soon as humanly possible.
We’re all human and we do our best.
This kind of rare, small delay does not constitute grounds for a refund.
Additionally, please note that should WWIII break out, or a Cyberattack on the grid or on our server, an online infrastructure attack or a CrowdStrike mishap occurs, a natural disaster or a man-made one befalls us – all this misfortune is beyond our control and is no ground for a refund, even if such an unfortunate event causes a delay in the delivery of your reading.
With that said, we hope none of that awful stuff ever happens, and we’re all safe and happy!
Thank you,
Lingolina
These terms were last modified on: December 9th, 2024.